group2

Ladies

Following on from our group meeting, please find attached the handout as planned out. If you think we need to do any further editing let me know.



AD - Here is a link to presentation info KM - I have added my company's mission and values below. I have also found a quote on HR Strategy. We should always act in the best interest of our investors and customers, and, in so doing, create wealth for our investors and opportunities and rewards for our employees. Our goal is to build a global business that has the capacity to manage, in the long term, hundreds of billions of dollars." || **Core Values** Customer Focus Integrity Drive Flexibility Ownership Respect Teamwork  **What is HR Strategy?**  There is no universal prescription for an HR strategy. Its purpose should be to provide a framework for applying people management practices to achieve business outcomes. HR strategy should be concerned both with the delivery of effective people management services and innovating new policies and practices. It is therefore also about making decisions about what needs to change, managing those changes and establishing what needs to stay the same. (CIPD 2005) = ** LT - Me too! Fortis Vision on People **  =  Fortis HR Strategy is based on the ‘Fortis Vision on People’ . Fortis has to lead the market in customer satisfaction and loyalty, generating superior performance and accelerated growth All Fortis managers, at every level, should set the example. = ** HR Mission //The Mission of Human Resources is to make Fortis the preferred employer in the financial services industry and to deploy Fortis’s human resources in the optimal way.//  ** =
 * **Our mission** ||
 * "To become the world's pre-eminent money manager by being in a class of our own in terms of investment performance, client service and business ethics.
 * "To become the world's pre-eminent money manager by being in a class of our own in terms of investment performance, client service and business ethics.
 * 1) ** In everything we do, our professional behaviour must be based upon: **
 * focus on customer needs and expectations;
 * teamwork and co-operation;
 * sharing of expertise;
 * Fortis values;
 * company guidelines.
 * Sense of purpose **
 * All Fortis people need to understand Fortis Strategy; everyone should see how he/she could contribute to Fortis and to his/her business line by the achievement of personal and business objectives.
 * Accountable people **
 * Our people take responsibility for making their own contribution.
 * They take initiatives to ensure their own ongoing development, underpinned by the support of line managers and HR.
 * Inspiring leadership **
 * All Fortis managers lead by example; they inspire and give direction to their teams.
 * They help their people to perform by listening, by being out there in the field and by empowering their people to act.
 * Drive for performance **
 * Managers drive the process of target setting, measuring results, coaching and feedback.
 * They differentiate between people based on results.
 * Leveraging diversity **
 * Fortis takes advantage of the diversity of its people and their competences
 * The quality of human capital is an important differentiating factor in the financial industry. Fortis therefore intends to strengthen its competitive advantage in the market by developing and implementing an HR strategy that emphasises the recruitment, development and retention of the people it needs to accomplish its business goals. A significant correlation between prospering talent and average annual return to shareholders is becoming ever more apparent.


 * Having superior talent at all levels is the main route to success. We therefore need a culture that allows us to recruit, retain and develop high performers (and weed out low performers). In our view, the development of people and the development of our business are basically two sides of the same coin. Challenging assignments will further develop leadership capabilities and greater leadership capabilities will stimulate the growth and innovative strength of Fortis.
 *    The HR function will contribute to the One Company concept
 * Ultimately, HR Strategy should create an environment in which Fortis will be able to provide better service to its customers.

= ** HR Vision and Strategy ** =
 * Fortis Growth Strategy is the basic premise underlying the Fortis Vision of People and the associated HR Mission (where we are going).
 * HR Strategy (how we are getting there) defines the HR-related areas that we need to address in order to support Fortis Growth Strategy.
 * In order to efficiently provide services to our clients, we are supported by our Business-driven HR Service Delivery organisation and HR systems.
 * We must also stress that HR Strategy is updated and shaped by your responses in the Employee Motivation Survey.
 * We want Fortis to **grow** in a **controlled and sustainable** way.
 * And to do that we need **competent and motivated people**. People like you who are driven by **performance** and **passion**.
 * We have to nurture that kind of **enthusiasm** and **commitment**:
 * By **recruiting** competent people who behave in the way we expect.
 * By explaining to you what is **expected** from you.
 * By **rewarding** you in a way that reflects your performance.
 * By giving you opportunities to **develop** personally and professionally.
 * By building an even stronger **performance culture** at Fortis through our **Leadership** Development actions and using our **Fortiomas** to guide behaviours.
 * ** HR ** is therefore committed to providing the **services and support** you need to help you to take **control of your career** at Fortis.

> Fortis HR Strategy full supports Fortis Growth Strategy: 
 * In terms of people, Fortis intends to
 * Emphasise leadership and winning spirit
 * Invest in management development and mobility
 * Capitalise on cross-cultural talents
 * Set ambitious targets and clear accountability
 * Reward outstanding performance
 * In terms of operations (COO), Fortis intends to
 * Implement group architecture
 * Break down any remaining silos
 * Raise efficiency of internal services to Businesses.


 * VW & AD - We have added Groupama's strategy, vision and values and the HR long term plan and vision.**
 * A Clear Strategy **


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|| ** Consistently achieve the return on investment required by Groupama **

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|| * 98% combined for short tail business
 * 100% combined for long tail business ||

|| ** Focus on consumer and SME business sectors **

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|| ** Distribute exclusively through intermediaries, corporate partners and affinity groups **

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|| ** Optimise our efficiency **

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|| ** Be a preferred employer **

|| =  Groupama's Vision   = =    //'We aspire to be a highly focused, disciplined and respected provider of insurance and protection solutions'  //= We will achieve this by: **
 * 

|| ** Consistently achieve the return on investment required by Groupama. **

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||  ·  98% combined for short tail business  ·  100%combined for long tail business

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|| ** Focusing on consumer and small-medium sized business sectors **

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|| ** Distributing exclusively through intermediaries, corporate partners and affinity groups **

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|| ** Optimising efficiency through: **

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||  ·  minimised acquisition costs  ·  a consistent, appropriate service performance to match our propositions in each distribution channel  ·  <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif';">market leading internal costs <span style="font-size: 10pt; color: #333333; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"> ·  <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif';">optimised supplier relationships

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|| ** Becoming a preferred employer through: **

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|| <span style="font-size: 10pt; color: #333333; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"> ·  <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif';">focused development of appropriate expertise <span style="font-size: 10pt; color: #333333; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"> ·  <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif';">providing clear accountabilities, challenging goals and motivating rewards <span style="font-size: 10pt; color: #333333; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"> ·  <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif';">c <span style="font-size: 10pt; color: #333333; font-family: 'Verdana','sans-serif'; mso-ansi-language: EN-GB; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-fareast-language: EN-GB; mso-bidi-language: AR-SA;">reating a strong team spirit

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 * Groupama Values **

|| Integrity

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|| ** Building trust through our consistently high standards and communicating in a way that is open, honest and constructive. **

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|| Teamwork

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|| ** Focusing all our shared energies and resources on clear goals and priorities that are understood by everyone. **

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|| Challenge

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|| ** Being open to new ideas and stretching ourselves - collectively and individually to set and achieve high standards. **

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|| Professionalism

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|| ** Being respected for our standards, the way we work together and how we do business. **

|| **Role of HR within Groupama** The role of HR is to work in partnership with the employees in the organisation to provide technical leadership and direction on people issues. LIne Management remains responsible for managing their people, drawing on the expertise and guidance available for the HR function.

The HR function within Groupama work closely with with Executive and Senior Management Group. This will: - Define and drive the approach to the acquisition, development, reward and retention of the organisations people to enable the achievment of the strategic business aims and objectives. - Regard our people as fundamental to the creation of value for the organisation and therefore design people management practices and systems that encourage them to develop the capability and behaviours to grow the organisation in the line with desired strategy. - Define and champion the desired culture and environment necessary for Groupama to be regarded by our chosen types of employee, as a preferred employer and a great place to work within the general insurance market. - Define the organisations preferred approach to change management and create the internal capability to successfully plan and deliver both strategic and operational change across the organisation. - Encourage the creation of an environment in which open, transparent and two-way communication and consultation is encouraged and embraced. - Work to ensure that managers and leaders are clearly accountable for managing and developing their people. Ensure that they have the skills and capabilities to carry out these responsibilities, not only to manage the resource needs of today, but also to identify and develop the resource requirments for tomorrow. - Work to ensure that all people and workforce issues, whether they relate to groups, individuals or activities, comply with legislative and, where appropriate, regulatory requirments and are managed in the most pragmatic and equitable manner to minimise disruption to the normal running of the business. - Build relationships with our parent company, its subsidaries and GUK Broking Services companies for developmental, knowledge sharing and synergy purposes. - Organise the HR function to provide a value added, cost effective and agile service, which exploits all available technology and minimises risk, in order to support the achievement of the overall business objectives. - Strive to ensure that the HR team is seen as a centre of HR technical excellence.
 * HR Long Term Vision **

To deliver this vision, an HR plan has been put ogether focusing on the following key areas: - HR Model - Organisational Development - People Development - Resourcing - Reward and Recognition - Compliance and Risk

AMO Model Best Fit Best Practice Resource Based View
 * __AREAS TO AIM TO COVER IN PRESENTATION__**